What is emotional intelligence?
Posted: Sun Dec 22, 2024 6:31 am
Intelligence is one of the most valued qualities in society, especially in the educational and work fields. Unfortunately, it is often seen as a trait that one either has or does not have, and the reality is that intelligence is full of nuances. There are situations, challenges and personal motivations that, in their path, make us develop a particular intelligence. Therefore, it is about perceiving a concept of intelligence beyond intellect.
As human beings we can possess different types of intelligence , such as: linguistic, mathematical, logical-spatial, musical, emotional, among others. The latter is what we will focus on in the following lines, since as an entrepreneur and project leader , it is important that you learn to develop it. So let's start with the basics:
Although the concept of emotional intelligence was first used by American psychologists Peter Salovey and John Mayer in 1990, it was not until 1995 that Daniel Goleman, thanks to his best-seller Emotional Intelligence , made this term famous.Emotional intelligence is defined as a set of psychological skills that allow you to express your emotions in a balanced way and understand those of others in a rational and empathetic way.It is the art of being responsible and consistent with your emotions in both stressful and calm situations.
Emotional intelligence , according to this author, includes both intrapersonal intelligence and interpersonal intelligence, and is composed of five elements: emotional self-awareness, emotional self-control, self-motivation, empathy and social skills (which we will discuss in more detail later).
In the workplace, emotional intelligence plays a very important role.Experts in the field estimate that 65% of professional success is rooted in the proper use of emotions . Let us remember that emotions are nothing more than affective states that people automatically exhibit in response to certain stimuli.
These stimuli within a work environment can be reflected for you as positive or negative experiences. In this context, developing emotional intelligence is not simply about eliminating or mitigating your emotions, but about accepting and understanding when it is necessary to act in a certain way or when it is not, depending on the conditions and the people you share with.
What characteristics do emotionally intelligent people have?
Greater communication capacity
Acceptance and personal self-esteem
Respect for the people around them
Resilience (understood as a person's ability to overcome difficult circumstances)
Proper management of your emotions
Greater capacity for motivation
Knowing how to maintain positive interpersonal relationships
Emotional intelligence at work
In an increasingly professionalized work environment, where people are very good at performing specific tasks but ignore the rest of the tasks that make up the value chain, the productivity of companies depends increasingly on the coordination of individual efforts.
For that reason,Emotional intelligence, which enables good relationships with other people, is an important asset and attribute for the contemporary entrepreneur and leader who wants to grow personally and professionally, doing what he is passionate about.
Daniel Goleman, who holds a PhD in psychology from Harvard, states in his work Emotional Intelligence : “the business world has found in emotional intelligence a tool to understand people's work productivity, the success of companies, the requirements of leadership and even the prevention of corporate disasters.” In this sense, the following tips will not only help you develop emotional intelligence in your work , but will also allow you to promote better leadership in your projects and work team:
Self-awareness
Self -awareness is a process through which people get to know themselves, analyzing their personal qualities and moods, in the face of internal or external circumstances. Being self-aware about your work practices is a first step to achieving emotional intelligence , based on an introspective process where the goal is to learn more about yourself.
Analyzing what makes you feel good, scared or sad and how you can express those emotions without affecting your relationships with others is very important. It is about accepting who you are as a person and knowing what motivates you and makes you feel vulnerable. Knowing yourself will be key to learning to know others.
In the workplace, it is extremely important to know who the japan whatsapp number people are that make up your team. This will allow you to better manage their potential and delegate the appropriate functions to each of the members of your team.
Self-control
Self -control is the ability that a human being can have to exercise control over themselves, that is, to be able to control both their thoughts and their ways of acting. This term leans more towards the actions that a person can carry out, when they are impulsive and not thought out in advance. Within emotional intelligence , exercising self-control is important because it will prevent you from committing actions that you may regret. Thinking about the pros and cons of what you want to say and/or do is the backbone of having self-control in your daily life.
As an entrepreneur and project leader, you should think about the way you will speak to your team. Remember that they are professionals who, like you, deserve to be treated with respect and cordiality.Also, avoid transferring your personal problems to your work problems, exercising emotional self-control , otherwise, it is very likely that your mood will affect the relationship you have forged with other people who are not the cause of your situation.
Empathy:
A good leader is someone who, no matter the circumstances, is willing to help his team. In other words, he knows the meaning of empathy and applies it to his work field. It should be noted that empathy involves an effort to understand feelings and emotions, trying to objectively and rationally experience what another individual feels. Empathy is closely related to altruism – love and concern for others – and the ability to help.
People who are empathetic undoubtedly understand the importance of being emotionally intelligent , sinceThe only way to build good working relationships is by helping others solve their problems and needs.This quality is more emphasized in work scenarios where teamwork and co-help are vital to building successful endomarketing .
Self-motivation
Self -motivation is the drive that can help you achieve personal, professional and work success. Through motivation, you find important reasons to meet your business goals and objectives. Just as knowing yourself is important to learning to know others, having self-motivation will help you motivate others.
As a leader and project entrepreneur, it is essential that you motivate your team to successfully carry out the established strategies, since shared knowledge and responsibilities require an external effort that drives and unifies each of your team's tasks. All this effort must be oriented within an emotionally intelligent vision that guides, as if it were a GPS, the processes involved in your company's value chain.
Social skills
The phrase “social skill” may seem to encompass a rather broad and general concept. However, this concept refers to the ability of people to interact and relate with others in an effective and satisfactory manner. A person who intends to develop emotional intelligence in their work must have the ability to build bonds with others, respecting and considering the context in which they operate.
For this reason, it is not only important that you have a good repertoire of social skills, but that you know when and where to put those skills into practice. The latter is known as social competence . Thus, possessing these social skills prevents you from feeling anxious in difficult or new situations, facilitating emotional communication, problem solving and the relationship you have with others, as long as they are appropriate to the context.
John Mayer , founder of the first theories of emotional intelligence, points out that: “The emotionally intelligent person has skills in four areas: identifying emotions, using emotions, understanding emotions and regulating emotions.” Therefore, these 5 tips to develop emotional intelligence at work will be key in your process of achieving these skills within a field of professional and personal growth.
As human beings we can possess different types of intelligence , such as: linguistic, mathematical, logical-spatial, musical, emotional, among others. The latter is what we will focus on in the following lines, since as an entrepreneur and project leader , it is important that you learn to develop it. So let's start with the basics:
Although the concept of emotional intelligence was first used by American psychologists Peter Salovey and John Mayer in 1990, it was not until 1995 that Daniel Goleman, thanks to his best-seller Emotional Intelligence , made this term famous.Emotional intelligence is defined as a set of psychological skills that allow you to express your emotions in a balanced way and understand those of others in a rational and empathetic way.It is the art of being responsible and consistent with your emotions in both stressful and calm situations.
Emotional intelligence , according to this author, includes both intrapersonal intelligence and interpersonal intelligence, and is composed of five elements: emotional self-awareness, emotional self-control, self-motivation, empathy and social skills (which we will discuss in more detail later).
In the workplace, emotional intelligence plays a very important role.Experts in the field estimate that 65% of professional success is rooted in the proper use of emotions . Let us remember that emotions are nothing more than affective states that people automatically exhibit in response to certain stimuli.
These stimuli within a work environment can be reflected for you as positive or negative experiences. In this context, developing emotional intelligence is not simply about eliminating or mitigating your emotions, but about accepting and understanding when it is necessary to act in a certain way or when it is not, depending on the conditions and the people you share with.
What characteristics do emotionally intelligent people have?
Greater communication capacity
Acceptance and personal self-esteem
Respect for the people around them
Resilience (understood as a person's ability to overcome difficult circumstances)
Proper management of your emotions
Greater capacity for motivation
Knowing how to maintain positive interpersonal relationships
Emotional intelligence at work
In an increasingly professionalized work environment, where people are very good at performing specific tasks but ignore the rest of the tasks that make up the value chain, the productivity of companies depends increasingly on the coordination of individual efforts.
For that reason,Emotional intelligence, which enables good relationships with other people, is an important asset and attribute for the contemporary entrepreneur and leader who wants to grow personally and professionally, doing what he is passionate about.
Daniel Goleman, who holds a PhD in psychology from Harvard, states in his work Emotional Intelligence : “the business world has found in emotional intelligence a tool to understand people's work productivity, the success of companies, the requirements of leadership and even the prevention of corporate disasters.” In this sense, the following tips will not only help you develop emotional intelligence in your work , but will also allow you to promote better leadership in your projects and work team:
Self-awareness
Self -awareness is a process through which people get to know themselves, analyzing their personal qualities and moods, in the face of internal or external circumstances. Being self-aware about your work practices is a first step to achieving emotional intelligence , based on an introspective process where the goal is to learn more about yourself.
Analyzing what makes you feel good, scared or sad and how you can express those emotions without affecting your relationships with others is very important. It is about accepting who you are as a person and knowing what motivates you and makes you feel vulnerable. Knowing yourself will be key to learning to know others.
In the workplace, it is extremely important to know who the japan whatsapp number people are that make up your team. This will allow you to better manage their potential and delegate the appropriate functions to each of the members of your team.
Self-control
Self -control is the ability that a human being can have to exercise control over themselves, that is, to be able to control both their thoughts and their ways of acting. This term leans more towards the actions that a person can carry out, when they are impulsive and not thought out in advance. Within emotional intelligence , exercising self-control is important because it will prevent you from committing actions that you may regret. Thinking about the pros and cons of what you want to say and/or do is the backbone of having self-control in your daily life.
As an entrepreneur and project leader, you should think about the way you will speak to your team. Remember that they are professionals who, like you, deserve to be treated with respect and cordiality.Also, avoid transferring your personal problems to your work problems, exercising emotional self-control , otherwise, it is very likely that your mood will affect the relationship you have forged with other people who are not the cause of your situation.
Empathy:
A good leader is someone who, no matter the circumstances, is willing to help his team. In other words, he knows the meaning of empathy and applies it to his work field. It should be noted that empathy involves an effort to understand feelings and emotions, trying to objectively and rationally experience what another individual feels. Empathy is closely related to altruism – love and concern for others – and the ability to help.
People who are empathetic undoubtedly understand the importance of being emotionally intelligent , sinceThe only way to build good working relationships is by helping others solve their problems and needs.This quality is more emphasized in work scenarios where teamwork and co-help are vital to building successful endomarketing .
Self-motivation
Self -motivation is the drive that can help you achieve personal, professional and work success. Through motivation, you find important reasons to meet your business goals and objectives. Just as knowing yourself is important to learning to know others, having self-motivation will help you motivate others.
As a leader and project entrepreneur, it is essential that you motivate your team to successfully carry out the established strategies, since shared knowledge and responsibilities require an external effort that drives and unifies each of your team's tasks. All this effort must be oriented within an emotionally intelligent vision that guides, as if it were a GPS, the processes involved in your company's value chain.
Social skills
The phrase “social skill” may seem to encompass a rather broad and general concept. However, this concept refers to the ability of people to interact and relate with others in an effective and satisfactory manner. A person who intends to develop emotional intelligence in their work must have the ability to build bonds with others, respecting and considering the context in which they operate.
For this reason, it is not only important that you have a good repertoire of social skills, but that you know when and where to put those skills into practice. The latter is known as social competence . Thus, possessing these social skills prevents you from feeling anxious in difficult or new situations, facilitating emotional communication, problem solving and the relationship you have with others, as long as they are appropriate to the context.
John Mayer , founder of the first theories of emotional intelligence, points out that: “The emotionally intelligent person has skills in four areas: identifying emotions, using emotions, understanding emotions and regulating emotions.” Therefore, these 5 tips to develop emotional intelligence at work will be key in your process of achieving these skills within a field of professional and personal growth.