Sending SMS to improve the patient monitoring process

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In some facilities, it is important to follow up with patients to ensure they are not experiencing any issues or to provide them with important information. When you are managing a large facility with many patients coming and going, this task can become complex and time-consuming.

An SMS, RCS or WhatsApp message can be sent to instantly give patients all the information they need. You have the option to store these messages, add them to a calendar and forward them easily. This is why mobile messaging is a more convenient solution than a phone conversation.

With Esendex, using SMS in healthcare also gives you the ability to set up two-way messaging , so patients can respond to you directly.

Communicating health test results via SMS
Given the number of medical tests performed, it is extremely difficult to call every patient when their results are available. Not only is this task resource intensive, but the phone call may also come at an inconvenient time for the patient.

In healthcare, an SMS, RCS or WhatsApp message can be sent instantly and read at a time convenient to the patient.

Use text messages to directly transmit test results or to notify patients when their results are available. These communications can be received and read instantly, saving time, reducing costs, and improving overall efficiency.

Collect responses to an SMS survey
The best way to find out if your services are actually helpful to kazakhstan whatsapp list patients is to ask them! But as you know, it’s not always easy to convince busy people to take a survey.

When you send a survey through a mobile messaging channel (e.g., an SMS survey ), you get a 98% open rate. As for the response rate of SMS, it is much higher than email, phone, or social media.

Mobile Messaging and Healthcare: Real-World Examples
Here are some examples of how some healthcare providers are using mobile successfully.

Idem Santé: SMS for appointment reminders
A software publishing company for the medical sector, Idem Santé needed a solution so that health centers could automate the sending of appointment reminders to their patients.

To provide a suitable service, an SMS API was installed directly on the company's software. This system allows sending bulk SMS messages without any manual intervention. Its installation is simple and quick.

According to Idem Santé, SMS appointment reminders significantly reduce patient absenteeism. This reduction is on average 20 to 30% and can even reach 50% in some centers.

MadeForMed: SMS to facilitate communication with patients
For MadeForMed , SMS and health go hand in hand to provide a satisfying experience to patients. Whether it is to confirm or remind an appointment or send an access code, sending SMS occupies an important place in the strategy implemented by the company.

To facilitate the sending of SMS, MadeForMed has benefited from an intuitive and efficient SMS API .

Want to learn more about the benefits of mobile messaging in healthcare?
By combining SMS and healthcare, you give your patients a service that meets their expectations. To learn more about mobile messaging and how these channels can help transform your business, contact us today.