Indeed, such is her power, that in July 2023 her fans (known as Swifties) caused a seismic event at a concert in Seattle, while global media has covered how millions of fans have been devastated by the difficulty in purchasing tickets for her much-lauded and critically-acclaimed Eras tour.
Here we’re going to consider what digital marketers can learn from Taylor Swift’s marketing genius—starting with brand evolution and reinvention.
One of the reasons Taylor Swift has remained so successful over the years is her universal appeal. Beloved by young digital natives and Baby Boomers alike, Taylor Swift’s brand aesthetics and eclectic back catalo cell phone numbers list g offer something for everyone.
But, how has Taylor Swift built a personal brand that resonates with so many, and stay so popular in the face of constant cultural shifts and industry changes? In short, she studies her fans intensely.
Taylor Swift creates a continual feedback loop between herself and her fans. Working with her team, the pop star adds a personable human touch to the marketing mix: through using data-driven trend-based insights to create musical arrangements, video content, and engaging social media campaigns that appeal to a wealth of audience segments.
Leveraging user-generated content (UCG) to her brand-boosting advantage, Swift keeps a close connection to her fans, gathering the deep level of insight required to move with the changes while maintaining maximum levels of engagement.
Be prepared to build & reinvent your brand
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