Also, if there is information you need, you can quickly check it by searching for the customer's name or phone number. By managing potential customer information centrally, you can expect to reduce management costs. 3. Customer information is easy to share within the company By centrally managing information on potential customers, it becomes easier to share information within the company. In the renovation and residential sales business, sales representatives often visit customers' homes. Therefore, there may be cases where they go straight to and from work or work remotely.
At that time, if customer information is stored on paper india telegram database at the company, they cannot check it when they are out. If a customer makes an inquiry, they have to look for the information in a paper ledger. If you digitize customer information, you can search for information on the go. You can also respond smoothly to customer inquiries. You can also consider extracting statistical data based on the centrally managed information on potential customers and using it in your company.
for example, Ranking of topics with the most inquiries after requesting information A popular menu item when considering new renovations List of information that will likely lead to home purchase By aggregating past data in this way, you can get a sense of trends. This will also help you share customer service methods as knowledge within the company, improving the quality of customer service across the entire company. Think of customer information as a company asset, and centralized information management is the basis for making effective use of it.
Three ways to digitize your prospects' information
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